How it Works

Here at Doctor Emua Herbal home, we know that choosing medication online can be a daunting process, which is why we go that extra mile to ensure our patients are cared for every step of the way. The process is simple and easy, whilst remaining effective to help Doctor Emua discover what’s best for you. Here’s what to expect:

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Step 1: Your simple online consultation

This easy consultation can be completed from the comfort of your own home in a matter of minutes and is where we get to know you and your medical needs. To make sure we treat you effectively this is an essential step in our process and will enable us to treat you safely. It is important to communicate your issue to Doctor Emua in a well detailed form through our contact page, so that he can give you the most appropriate & effective advice and herbal treatment, tailored to you. Next, we ask for your payment details, this simply enables us to press go on the delivery as soon as the doctor approves the prescription - so it helps bring your treatment to you faster.

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Step 2: The Doctor's Review

All your details are sent directly to Doctor Emua and he will check over fully and may come back to you with any questions he needs, which will allow him to prescribe your treatment safely and effectively. If there are no questions needed, doctor Emua will approve the medication and your order will be ready to dispatch. In some circumstances, a medication may not be suitable for you, in these instances, your money is refunded and the doctor will let you know that the medication is unsuitable for you. Don’t be disheartened by this, it is always for your own safety.

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Step 3: Your Medication is on the Move

Once the payment has been taken and the medication is approved we quickly dispatch your medication to get it on the move as quickly as possible. Your medication is shipped in discreet plain packaging via DPD, DHL, UPS or Royal Mail depending on your location. Any prescriptions completed before 2 pm will be shipped out to you the same day. We keep you updated throughout with your parcel tracking number so that you can track your medication right to your front door

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Step 4: Aftercare

Doctor Emua is always here for the journey and some of our treatments require his excellent aftercare service. If you’ve joined one of our treatment plans, we will continue to be in touch weekly; you’ll have access to Doctor Emua online and also have opportunities to book additional 1-1’s with the doctor. When it’s time for your next prescription, The Doctor will send you a friendly reminder so you don’t forget & review your medication with you if necessary. We’re always here to help.